Christopher Valera
About Christopher Valera
Christopher Valera is a Pro Services Manager at Floor & Decor in Atlanta, Georgia, with over 15 years of experience in the retail industry. He has held various leadership roles at Kmart, Walgreens, and Borders, and advocates for diversity and inclusion in the workplace.
Work at Floor & Decor
Christopher Valera has served as the Pro Services Manager at Floor & Decor since 2013. In this role, he is responsible for managing professional services and ensuring customer satisfaction. His tenure at Floor & Decor spans over 11 years, during which he has developed skills in sales and client engagement. Valera actively engages in fieldwork to identify potential leads and increase sales, contributing to the company's growth and success.
Previous Experience in Retail
Before joining Floor & Decor, Christopher Valera accumulated extensive experience in the retail industry. He worked at Kmart as a Department Lead from 2007 to 2009 in Miami, Florida. Following this, he served as an Inventory Manager at Borders from 2009 to 2011 in Phoenix, Arizona. Valera also held the position of Shift Lead at Walgreens from 2011 to 2013, also in Phoenix. His diverse roles have equipped him with a broad understanding of retail operations.
Education and Expertise
Christopher Valera is pursuing a Bachelor of Science in Business Administration and Management with a focus on Organizational Leadership at Southern New Hampshire University. He has been enrolled in this program from 2020 to 2025. This educational background complements his extensive retail experience and enhances his managerial capabilities.
Advocacy for Diversity and Inclusion
Christopher Valera is an advocate for diversity and inclusion in the workplace. He emphasizes the importance of creating an inclusive environment that values diverse perspectives. His commitment to these principles is reflected in his management style and interactions with colleagues and clients.
Utilization of Salesforce
In his current role, Christopher Valera utilizes Salesforce to log daily tasks and follow up with clients. This tool aids in maintaining organized records and enhancing communication with clients, which is essential for effective management of professional services.