Cynthia Cole
About Cynthia Cole
Cynthia Cole is an experienced retail and management professional currently serving as the Assistant Manager Deco at Floor & Decor in Cedar Park, Texas. With a diverse background that includes roles in customer service, team development, and financial analysis, she has held various managerial positions across multiple companies over the past three decades.
Current Role at Floor & Decor
Cynthia Cole serves as the Assistant Manager Deco at Floor & Decor in Cedar Park, Texas. She has held this position since 2022. In her role, she focuses on ensuring comprehensive customer service by addressing all customer inquiries and issues throughout their shopping experience. Cynthia emphasizes the importance of continuous training and encourages team members to develop leadership skills, fostering a culture of accomplishment and ownership within the team.
Previous Experience at Al's Formal Wear
Before her current role, Cynthia worked as the Store Manager at Al's Formal Wear in Cedar Park, Texas, starting in 2021. During her time there, she managed store operations and customer service, ensuring a positive shopping experience for customers. Her leadership contributed to the store's performance and employee development.
Career Background in Retail Management
Cynthia has extensive experience in retail management, having worked in various capacities across multiple organizations. She was the Uniform Store Manager at NAVY EXCHANGE SERVICE COMMAND (NEXCOM) from 2014 to 2019 and held the position of Store Manager at K&G Fashion Superstore for 10 months in 2022. Additionally, she worked at Lowe's Home Improvement as an Administrative Manager and Operations Manager for a total of nine years.
Educational Qualifications
Cynthia studied at Kaplan University, where she earned a Bachelor's Degree in Accounting/Auditing/Forensic Accounting from 2009 to 2011. She also obtained an Associate's Degree in Accounting from the same institution between 2009 and 2010. Her educational background supports her analytical skills and understanding of financial operations.
Diverse Professional Experience
Cynthia's professional experience spans various roles beyond retail management. She worked as a Risk Operations Analyst at JPMorgan Chase from 2011 to 2014 and as a Financial Analyst at TJX from 2003 to 2006. She also served as a Designer at Designs of the Interior for one year in 2007. This diverse background enhances her ability to think outside the box and implement innovative solutions in her current roles.