Dave Mills
About Dave Mills
Dave Mills is a Customer Care Supervisor at Floor & Decor in Atlanta, Georgia, where he has worked since 2020. He has a diverse background in customer service and contract management, with previous roles at AccuFleet International, Delta Air Lines, and Gate Gourmet.
Work at Floor & Decor
Dave Mills has served as the Customer Care Supervisor at Floor & Decor since 2020. In this role, he is responsible for overseeing customer service operations and ensuring a high level of customer satisfaction. His tenure at Floor & Decor spans four years, during which he has contributed to enhancing the customer experience in the Atlanta, Georgia location.
Previous Experience in Customer Service
Before joining Floor & Decor, Dave Mills worked at The Home Depot as a Customer Service Representative for three months in 2020. His experience in customer service roles has equipped him with skills essential for managing customer interactions and addressing their needs effectively.
Background in Contract Management
Dave Mills has extensive experience in contract management, having managed up to $90 million in ground handling contracts. His previous role as National Accounts Director at AccuFleet International from 2009 to 2014 involved establishing new contracts for Delta's domestic deicing activities, showcasing his expertise in contract negotiation and strategic planning.
Education and Expertise
Dave Mills studied Finance at the University of South Florida, where he earned a Bachelor of Science degree. His educational background in finance supports his capabilities in managing large-scale contracts and financial planning within the customer care and aviation sectors.
Community Involvement
From 2000 to 2005, Dave Mills mentored at-risk youth at Hapeville Elementary School. This involvement reflects his commitment to community service and supporting the development of young individuals in the Atlanta area.