Desiree Owens

Wood/Installation Material Department Manager @ Floor & Decor

About Desiree Owens

Desiree Owens is the Wood/Installation Material Department Manager at Floor & Decor in Brooklyn, New York. She has a diverse background in retail and customer service, with experience at various companies including Madewell, Away, and Nao Medical.

Current Role at Floor & Decor

Desiree Owens serves as the Wood/Installation Material Department Manager at Floor & Decor, a position she has held since 2024. In this role, she is responsible for overseeing the department's operations in Brooklyn, New York. Her responsibilities include managing inventory, ensuring customer satisfaction, and leading a team to achieve departmental goals.

Previous Experience in Retail Management

Desiree Owens has extensive experience in retail management. She worked as a Sales Supervisor at Away from 2017 to 2019, where she managed sales operations at the 39 1/2 Crosby Street location. Prior to that, she held various roles including Part-time Sales Support at Madewell from 2013 to 2015 and Keyholder at MZ Wallace from 2019 to 2020.

Background in Fashion Merchandising

Desiree Owens has a solid educational background in fashion merchandising. She earned an Associate's degree in Fashion Merchandising/Retail from Kingsborough Community College in 2009. She furthered her education at LIM College, where she obtained a Bachelor's degree in Fashion Merchandising in 2015.

Experience in Customer Service and Visual Merchandising

Desiree Owens has a diverse background in customer service and visual merchandising. She worked as a Customer Service Associate at Crate and Barrel for nine years, where she developed strong customer relations skills. Additionally, she was a Seasonal Visual Merchandiser at Armani Exchange for three months in 2010, contributing to the brand's visual presentation.

Role as Patient Care Coordinator

Desiree Owens held the position of Patient Care Coordinator at Nao Medical from 2022 to 2023. In this role, she was responsible for coordinating patient care and ensuring a positive experience for patients in the New York City Metropolitan Area.

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