Franklin Dao, Cfe

Fraud Control Supervisor @ Floor & Decor

About Franklin Dao, Cfe

Franklin Dao is a Fraud Control Supervisor at Floor & Decor in Atlanta, Georgia, where he has worked since 2023. He has a background in asset protection and criminal justice, with previous roles at Target and experience in law enforcement collaboration.

Work at Floor & Decor

Franklin Dao currently serves as a Fraud Control Supervisor at Floor & Decor, a position he has held since 2023. In this role, he is responsible for overseeing fraud prevention strategies and ensuring the security of assets within the organization. His previous experience at Floor & Decor as a Fraud Analyst from 2021 to 2023 provided him with a solid foundation in fraud detection and mitigation. His work contributes to creating a secure retail environment, particularly in the fast-growing eCommerce sector.

Previous Experience in Retail Security

Before joining Floor & Decor, Franklin Dao worked at Target as an Assets Protection Team Leader from 2018 to 2021. In this role, he was responsible for implementing asset protection strategies and managing theft investigations. He also held the position of Target Security Specialist from 2017 to 2018, where he focused on safeguarding the store's assets. His retail security experience has equipped him with the skills necessary to address both internal and external theft.

Military Background and Leadership Skills

Franklin Dao served in the Georgia Army National Guard as a Sergeant from 2010 to 2022. His military experience involved supporting local agencies during emergencies, which enhanced his communication and leadership skills. This background has been beneficial in his roles in fraud prevention, where effective teamwork and coordination are essential.

Education and Expertise

Franklin Dao earned a Bachelor of Science in Criminal Justice/Criminology from Georgia Gwinnett College, completing his studies from 2012 to 2016. His academic background provides a strong theoretical foundation for his work in fraud prevention and asset protection. He has developed expertise in theft investigations and fraud mitigation processes, utilizing analytical thinking and data analysis skills to enhance security measures in retail environments.

Internship Experience

In 2016, Franklin Dao completed an internship with the Gwinnett County Police Department, where he gained practical experience in law enforcement operations. This role provided him with insights into police procedures and the importance of collaboration with law enforcement in asset protection strategies. His internship experience complements his professional background in fraud control and security.

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