Gina Cox
About Gina Cox
Gina Cox serves as the Operations Manager at Floor & Decor in Garden City, New York, where she has worked since 2021. With extensive experience in operations management, she is recognized for her creative merchandising skills and commitment to customer service.
Work at Floor & Decor
Gina Cox has been serving as the Operations Manager at Floor & Decor since 2021. In this role, she is based in Garden City, New York, where she oversees operations with a focus on enhancing customer service and sales delivery. Her responsibilities include managing full P&L accountability and implementing best practices to optimize operational efficiency. Gina's creative merchandising skills contribute to the overall success of the store, ensuring that customer needs are met effectively.
Previous Experience at Lowe's Companies, Inc.
Prior to her current position, Gina Cox worked at Lowe's Companies, Inc. as an Operations Manager for 18 years, from 2003 to 2021. During her tenure, she developed a strong understanding of operational management and customer service. Her experience at Lowe's equipped her with skills in waste reduction and cost control, which she continues to apply in her current role.
Education and Expertise
Gina Cox possesses a deep understanding of business priorities, particularly in the context of operations management. Her expertise includes full P&L accountability, which allows her to drive significant improvements in profits, performance, compliance, and cash flow. She is recognized for her customer-oriented approach and solutions sales orientation, which have been instrumental in securing and retaining key accounts.
Leadership and Team Development
Gina Cox is known for her ability to inspire teams and develop individual talents within her organization. She emphasizes the importance of celebrating diversity and fostering an inclusive environment. Her leadership style encourages team members to stretch their capabilities and thrive, contributing to both individual and collective success. Gina also focuses on providing unexpected special touches to enhance the workplace atmosphere.
Customer Service and Operational Excellence
Gina Cox has a strong track record in delivering exceptional customer service and operational excellence. She is recognized for her passion for improving customer experiences and her commitment to operational best practices. Her initiatives have led to significant enhancements in service delivery, aligning with the overall goals of the organization.