Gregory Lyons
About Gregory Lyons
Gregory Lyons is a Senior Manager of Customer Delivery at Floor & Decor, bringing over 13 years of customer service experience and a strong background in supply chain management. He holds a Bachelor's Degree in Business Management from the University of Phoenix and has held various managerial roles in retail and distribution.
Current Role at Floor & Decor
Gregory Lyons currently serves as the Senior Manager of Customer Delivery at Floor & Decor. He has held this position since 2023, contributing to the company's operations in the Greater Atlanta Area. In this role, he oversees customer delivery processes and ensures efficient service delivery to enhance customer satisfaction.
Previous Experience at Floor & Decor
Prior to his current role, Gregory Lyons worked at Floor & Decor as the Customer Delivery Program (Fleet) Manager from 2019 to 2023. He also served as a Senior Customer Delivery Project Analyst from 2018 to 2019. His tenure at Floor & Decor spanned five years, during which he focused on improving customer delivery systems and processes.
Background in Retail Management
Gregory Lyons has over 11 years of managerial experience in retail and distribution. He worked at Lowe's Companies, Inc. in various roles, including Department Manager from 2006 to 2010, Coach from 2011 to 2017, and Assistant Store Manager from 2010 to 2011. His experience at Lowe's provided him with a strong foundation in customer service and team leadership.
Education and Expertise
Gregory Lyons earned a Bachelor's Degree in Business Management from the University of Phoenix, studying from 2010 to 2014. His educational background complements his extensive experience in customer service and supply chain management, which spans over 13 years.
Skills and Leadership Qualities
Gregory Lyons is recognized for his critical thinking abilities and adaptability in various team environments. He takes initiative in leadership roles when necessary, demonstrating his capability to manage and guide teams effectively within the retail and distribution sectors.