Ingrid W.
About Ingrid W.
Ingrid W. is an experienced professional currently serving as the Assistant Department Manager for Professional Services at Floor & Decor in King of Prussia, PA. With a background in management and international business, she has held various roles in the technology and healthcare sectors, including significant positions at Oracle and Primavera Systems.
Work at Floor & Decor
Ingrid W. has been serving as the Assistant Department Manager for Professional Services at Floor & Decor since 2018. In this role, she is responsible for overseeing departmental operations and ensuring high standards of service delivery. Her position involves collaborating with team members to enhance customer experience and operational efficiency. Ingrid's experience in management and client relations supports her effectiveness in this role.
Previous Experience at Oracle
Before joining Floor & Decor, Ingrid worked at Oracle as a Services Renewal Account Manager - Strategic from 2009 to 2017. During her eight years at Oracle, she focused on managing service renewals and building strategic relationships with clients. This role allowed her to develop skills in client management and operational strategy.
Education and Expertise
Ingrid W. holds an MBA in Management and International Business from Strayer University, which she completed from 2008 to 2010. Additionally, she earned a Bachelor of Science in Business Management from the University of Phoenix between 2003 and 2008. She also studied Medical Office Management at Thompson Institute from 1998 to 1999. Her educational background equips her with a solid foundation in management principles and business practices.
Career Background
Ingrid has a diverse career history, beginning as a Receptionist/Scheduler at the Hospital of the University of Pennsylvania from 1999 to 2000. She then worked as a Claims Payment Adjuster at Independent Blue Cross from 2000 to 2002. Following this, she spent five years as a Maintenance Sales Representative at Primavera Systems from 2003 to 2008. This varied experience has contributed to her comprehensive understanding of client relations and operational efficiency.
Language Proficiency
Ingrid is fluent in both English and Spanish, which allows her to effectively communicate with a diverse client base. This language proficiency enhances her ability to build relationships and provide quality service to clients from various backgrounds.