Jack Ortiz
About Jack Ortiz
Jack Ortiz serves as a Customer Care II Chat Representative at Floor & Decor and has extensive experience in customer relations and support roles across various companies, including Yamaha Motor Corporation and Sheffield Financial.
Work at Floor & Decor
Jack Ortiz has been employed at Floor & Decor as a Customer Care II Chat Representative since 2019. In this role, he is responsible for managing customer inquiries and providing support through chat services. His work involves utilizing data entry skills to log sensitive customer information and vehicle identification numbers. Jack collaborates closely with the Government Relations department to assist customers in the reliable importation of international models.
Current Role at Yamaha Motor Corporation
Since 2021, Jack Ortiz has served as a Customer Relations Specialist at Yamaha Motor Corporation, USA. Located in Marietta, Georgia, he focuses on enhancing customer experiences and addressing inquiries related to Yamaha products. His role involves direct interaction with customers, ensuring their needs are met effectively.
Previous Experience at Sheffield Financial
Prior to his current roles, Jack Ortiz worked as a Dealer Discount Specialist I (contractor) at Sheffield Financial, a division of BB&T, in 2018. His tenure lasted for 7 months in Winston Salem, North Carolina. In this position, he was involved in managing dealer discounts and facilitating financial transactions.
Background and Education
Jack Ortiz completed his education at Grimsley Sr. High, where he studied General subjects and earned his diploma from 2000 to 2004. This foundational education has contributed to his professional development and skill set in customer service and relations.
Experience in Photography
Jack Ortiz has previous experience as a Photographer at Portrait Innovations, where he worked for 8 months in the Greensboro/Winston-Salem, North Carolina area from 2014 to 2015. This role involved capturing images and providing photography services to clients.