Jose Mora
About Jose Mora
Jose Mora is an Operations Manager with over 20 years of management experience in the retail sector. He has held leadership positions at several major companies, including National Vision Inc., The Michaels Companies, and Floor & Decor.
Current Role at Floor & Decor
Jose Mora serves as the Operations Manager at Floor & Decor, a role he has held since 2020. In this position, he focuses on driving a customer-focused culture and resolving performance and customer service concerns to enhance the store experience. His responsibilities include overseeing daily operations and ensuring that the store meets its operational goals.
Previous Experience in Retail Management
Jose Mora has over 20 years of management experience in the retail sector. Prior to his current role, he worked as a District Manager at National Vision Inc. for eight years from 2012 to 2020. He also held the position of Operations Manager at The Michaels Companies, Inc. from 2009 to 2012, and at The Home Depot from 1996 to 2004. His career includes roles that have contributed to his expertise in managing large-scale operations.
Education and Academic Background
Jose Mora studied Business Administration and Management at Southwestern College from 1992 to 1995. He achieved a degree in Business Administration and Management, General, which provided him with foundational knowledge applicable to his management roles in retail.
Expertise in Operations Management
Jose Mora specializes in building and maintaining professional relationships, a key aspect of his role in operations management. His extensive experience in big box retail environments has equipped him with a deep understanding of leadership and operational strategies, which he applies to enhance store performance and customer satisfaction.
Career Progression in Retail
Jose Mora's career in retail management began as an Assistant Manager at Lowe's Companies, Inc. from 2004 to 2006. He then transitioned to Petco as a Store Manager from 2006 to 2009. This progression through various roles in well-known retail companies has contributed to his comprehensive understanding of multi-unit and store leadership.