Katrina Powers
About Katrina Powers
Katrina Powers serves as the Chief Executive Merchant at Floor & Decor in Hyannis, Massachusetts, a position she has held since 2023. She has a diverse background in retail management and customer service, with previous roles at Total Wine & More and experience in the airline industry.
Work at Floor & Decor
Katrina Powers has held several positions at Floor & Decor, starting as a Department Manager from 2021 to 2023 in Waltham, Massachusetts. She then transitioned to the role of Operations Manager in 2023 for five months in Saugus, Massachusetts. Currently, she serves as the Chief Executive Merchant, a position she has held since 2023 in Hyannis, Massachusetts. In her roles, she has been responsible for overseeing various aspects of store operations and merchandising.
Previous Experience at Total Wine & More
Before joining Floor & Decor, Katrina Powers worked at Total Wine & More in various capacities. She served as a Front End Supervisor from 2020 to 2021 for nine months and then as a Wine Manager for two months in 2021. Additionally, she held the position of Assistant Manager for five months in 2021. Her experience at Total Wine & More contributed to her skills in retail management and customer service.
Background in Aviation
Katrina Powers has experience in the aviation industry, having worked as a Flight Attendant for both PSA Airlines, Inc. and JetBlue Airways. She was employed at PSA Airlines for one month in 2019 in Cincinnati, Ohio, and worked at JetBlue Airways for six months in 2019 to 2020 in Boston, Massachusetts. This background provided her with strong communication and customer service skills.
Education and Expertise
Katrina Powers earned a Bachelor of Science degree in Psychology from the Florida Institute of Technology, where she studied from 2005 to 2009. This educational background has likely informed her approach to management and customer relations in her subsequent roles in retail and service industries.
Experience in Hospitality
In addition to her retail and aviation experience, Katrina Powers worked as a Banquet Bartender at CxRA from 2019 to 2023 in Boston, Massachusetts. This role in the hospitality sector allowed her to develop skills in event management and customer service, further enhancing her professional profile.