Kayla Goodman
About Kayla Goodman
Kayla Goodman is an Operations Manager at Floor & Decor, where she has worked since 2021. She has a background in accounting and has successfully implemented various initiatives to improve employee engagement and operational efficiency.
Current Role as Operations Manager
Kayla Goodman has been serving as the Operations Manager at Floor & Decor since 2021. In this role, she oversees various operational functions and ensures efficient processes within the organization. Her responsibilities include managing inventory, optimizing workflows, and enhancing overall operational performance. Goodman has successfully implemented a new inventory management system that improved stock accuracy by 15%, demonstrating her focus on operational excellence.
Career at Floor & Decor
Kayla Goodman has a substantial history with Floor & Decor, having worked in various roles since 2014. She began her career as a Customer Service Associate from 2014 to 2015. Following this, she served as an Assistant Department Manager for eight months in 2015, then progressed to Department Manager from 2015 to 2017 and again from 2017 to 2021. Throughout her tenure, she organized team-building workshops and coordinated initiatives that significantly enhanced employee engagement and reduced operational costs.
Education and Expertise
Kayla Goodman holds an Associate’s Degree in Accounting from Waubonsee Community College, which she completed from 2012 to 2014. She furthered her education at North Central College, where she earned a Bachelor’s Degree in Accounting from 2015 to 2017. Her educational background provides her with a strong foundation in financial management and operational strategy, which she applies in her current role.
Leadership Development Participation
Goodman participated in a leadership development program aimed at enhancing strategic planning skills. This program has equipped her with the necessary tools to lead teams effectively and make informed decisions that align with organizational goals. Her commitment to professional development reflects her dedication to continuous improvement in her leadership capabilities.
Achievements in Operational Efficiency
Throughout her career at Floor & Decor, Kayla Goodman has achieved notable improvements in operational efficiency. She coordinated a cross-departmental initiative that resulted in a 12% reduction in operational costs over a year. Additionally, she developed a customer feedback program that led to a 10% increase in customer satisfaction ratings, showcasing her focus on enhancing both internal processes and customer experience.