Kevin Beard
About Kevin Beard
Kevin Beard serves as a Technical Operations Center (TOC) Analyst at IBM Watson, where he manages infrastructure configuration and coordinates professional services. He has a background in Computer Information Systems and possesses expertise in various operating systems and disaster recovery processes.
Work at IBM Watson
Kevin Beard has been employed at IBM Watson as a Technical Operations Center (TOC) Analyst since 2016. In this role, he manages the configuration of infrastructure and services to ensure they align with current and future needs. He coordinates both internal and external resources for contracted professional services, facilitating effective collaboration. His responsibilities also include conducting research and implementing patches and firmware upgrades as part of system maintenance. Beard interfaces with vendors, partners, and customers, ensuring that operational requirements are met efficiently.
Education and Expertise
Kevin Beard studied Computer Information Systems at Weber State University in Ogden, Utah, where he earned a Bachelor of Science (B.S.) degree from 1979 to 1982. He also attended the University of Phoenix for one year from 1990 to 1991. His educational background has equipped him with a solid foundation in technology. Beard possesses expertise in Redhat Enterprise Linux (RHEL) System Engineering, including the design, planning, and management of production systems. He has knowledge of multiple operating systems, including Linux, AIX, and Solaris.
Technical Skills and Knowledge
Kevin Beard has a basic understanding of IBM X series server hardware and networking technologies. He is familiar with Symantec NetBackup and TSM storage device configuration for disk and tape storage pools. Beard is actively involved in problem management, identifying and resolving issues before they escalate into incidents. His role also includes developing and supporting business continuity management and disaster recovery processes, ensuring that systems remain operational during unforeseen events.
Professional Experience
With over eight years of experience as a Technical Operations Center (TOC) Analyst at IBM Watson, Kevin Beard has developed a comprehensive skill set in managing technical operations. His role requires coordinating resources and maintaining system integrity through regular updates and maintenance. Beard's experience includes working with various operating systems and storage solutions, which enhances his ability to support complex IT environments effectively.