Laverne Elliott
About Laverne Elliott
Laverne Elliott is a Customer Service Supervisor at Floor & Decor in Fremont, where she has worked since 2019. She previously served as a Customer Service Representative at PsiNapse and currently holds a position at KMG Chemicals.
Work at Floor & Decor
Laverne Elliott has been employed at Floor & Decor since 2019, serving as a Customer Service Supervisor. In this role, she oversees customer service operations in the Fremont location. Her responsibilities include managing customer inquiries, resolving issues, and ensuring a high level of service quality. With five years of experience in this position, she contributes to the overall customer experience and operational efficiency of the store.
Previous Experience at PsiNapse
Before joining Floor & Decor, Laverne Elliott worked as a Customer Service Representative at PsiNapse from 2017 to 2019. During her two-year tenure in Gilroy, CA, she developed skills in customer interaction and support, which laid the groundwork for her current supervisory role. Her experience at PsiNapse helped her understand customer needs and improve service delivery.
Current Role at KMG Chemicals
In addition to her role at Floor & Decor, Laverne Elliott has been working as a Customer Service Representative at KMG Chemicals since 2019. This dual role allows her to apply her customer service skills in a different industry, further enhancing her expertise. Her experience at KMG Chemicals complements her work at Floor & Decor, providing her with a broad perspective on customer service practices.
Education and Expertise
Laverne Elliott studied Mathematics at Evergreen Valley College, where she earned an Associate of Science degree from 1995 to 1998. This educational background has equipped her with analytical skills that are beneficial in her customer service roles. Her academic experience contributes to her ability to solve problems and handle customer inquiries effectively.