Michael Carroll
About Michael Carroll
Michael Carroll is an Assistant Sales Manager with nearly two decades of experience in customer service and sales. He has worked at The Home Depot for 16 years and has been with Floor & Decor since 2017, where he focuses on team training and motivation.
Work at Floor & Decor
Michael Carroll has served as the Assistant Sales Manager at Floor & Decor since 2017. In this role, he focuses on enhancing sales performance and customer satisfaction. His responsibilities include overseeing sales operations, managing staff, and ensuring that the store meets its sales targets. Carroll's extensive experience in retail management contributes to his effectiveness in this position.
Experience at The Home Depot
Before joining Floor & Decor, Michael Carroll worked at The Home Depot for 16 years, from 2001 to 2017. He held the position of Retail / Operations Supervisor, where he developed skills in customer service and sales. His long tenure at The Home Depot provided him with a solid foundation in retail operations and team management.
Education and Expertise
Michael Carroll studied at Morehouse College, where he earned a degree in Business Administration and Management. His educational background supports his expertise in sales and customer service, equipping him with the knowledge necessary for effective management in the retail sector.
Background in Customer Service and Sales
With nearly two decades of experience in customer service and sales, Michael Carroll has developed a strong skill set in these areas. His background includes training and motivating teams, which enhances the overall performance of the retail environments in which he has worked. This experience is integral to his current role at Floor & Decor.