Octavia Berry
About Octavia Berry
Octavia Berry is a Human Resources Administrator currently working at Floor & Decor in New York, New York. She has a diverse background in customer service and operations, with previous roles at Outback Steakhouse, NationsBenefits, and several other organizations.
Work at Floor & Decor
Octavia Berry has been serving as a Human Resources Administrator at Floor & Decor since 2022. In this role, she is responsible for various HR functions, contributing to the overall management of human resources within the organization. Her position involves supporting employee relations, recruitment, and compliance with labor regulations. Floor & Decor is known for its extensive selection of flooring and home décor products, and Berry's role is essential in fostering a positive work environment that aligns with the company's objectives.
Previous Experience in Human Resources
Before joining Floor & Decor, Octavia Berry worked as a Member Care Operations Supervisor at NationsBenefits from 2020 to 2021. In this capacity, she managed member care operations, ensuring efficient service delivery. Additionally, she served as an HR Student Assistant at Pace University from 2018 to 2019, where she gained foundational experience in human resources practices. Her diverse background in customer service and operations has equipped her with skills applicable to her current HR role.
Education and Expertise
Octavia Berry holds a Bachelor's degree in Mass Communication/Media Studies from St. John's University, which she completed from 2013 to 2017. She furthered her education by obtaining a Master of Arts in Media and Communication Arts from Pace University in 2019. Her academic background provides her with strong communication skills, complemented by expertise in audio editing. These skills enhance her ability to manage communications effectively within the hospitality and human resources sectors.
Career Background
Octavia Berry has a diverse career background with various roles in customer service and support. She worked as a Server at Outback Steakhouse for seven months in 2021 and held positions such as Technical Support Specialist at Butterfly Network, Inc. and Client Support Coordinator at nextSource. Her experience also includes roles at Baked by Melissa and Big Gay Ice Cream, where she developed leadership and operational skills. This varied experience has contributed to her comprehensive understanding of customer relations and team dynamics.
Skills in Communication and Social Media
Octavia Berry possesses strong skills in social media, which enhance her communication capabilities in her professional roles. Her background in Mass Communication and Media Studies supports her proficiency in copywriting and effective messaging. These skills are particularly relevant in her current role in human resources, where clear communication is vital for employee engagement and organizational success.