Patrick Brooks
About Patrick Brooks
Patrick Brooks serves as the Pro Service Manager at Floor & Decor, a position he has held since 2021. He has extensive experience in service management, having previously worked at Best Buy and Convergint Technologies.
Current Role at Floor & Decor
Patrick Brooks serves as the Pro Service Manager at Floor & Decor, a position he has held since 2021. His role involves overseeing professional services, ensuring customer satisfaction, and managing operations related to the Pro Services department. He works at the Sanford, Florida location, contributing to the company's commitment to providing high-quality service to its professional clientele.
Previous Experience at Best Buy
Before joining Floor & Decor, Patrick Brooks worked at Best Buy for 17 years as a Multi-Unit Trainer. His tenure lasted from 1999 to 2016 in the Orlando, Florida area. In this role, he was responsible for training staff across multiple locations, enhancing their skills, and improving overall store performance.
Experience at Convergint Technologies
Patrick Brooks was employed at Convergint Technologies as a Service Manager from 2018 to 2021. During his three years in this role, he managed service operations and ensured the delivery of high-quality technical support. His work contributed to the efficiency and effectiveness of service delivery within the organization.
Education and Qualifications
Patrick Brooks studied at Valencia College, where he earned an Associate of Arts (A.A.) degree. This educational background provided him with foundational knowledge and skills that have supported his career in management and service operations.