Ruby Chen
About Ruby Chen
Ruby Chen is a Quality Manager with extensive experience in product engineering within the retail industry. She has held various positions at notable companies, including IKEA, The Home Depot, and H&M, and currently works at Floor & Decor in Shanghai.
Current Role at Floor & Decor
Ruby Chen serves as the Quality Manager at Floor & Decor, a position she has held since 2017. In this role, she is responsible for overseeing quality assurance processes related to tiles and stone products. She actively sources new stone suppliers to enhance product quality and monitors the Voice of the Team (VOT) to ensure that quality standards are met consistently.
Previous Experience at IKEA
Prior to her current role, Ruby worked at IKEA as a Trading Technician for eight months in 2011 and 2012 in Shanghai. This position involved engaging with various aspects of product trading, contributing to her understanding of quality management in a retail environment.
Experience at The Home Depot
Ruby Chen worked at The Home Depot as an SQE Assistant Manager from 2006 to 2011 in Shanghai City, China. During her five years in this role, she gained valuable experience in supplier quality engineering, which has informed her subsequent positions in quality management.
Educational Background in Environmental Science
Ruby studied at Fudan University, where she earned a Bachelor of Science degree in Environmental Science from 2000 to 2004. This educational background provided her with foundational knowledge relevant to quality assurance and product engineering.
Experience at H&M and SMIC
Ruby also held positions at H&M as a Quality Specialist from 2012 to 2017 and at SMIC as an Associate Engineer in Incoming Quality Assurance from 2004 to 2006. These roles contributed to her extensive experience in quality management within the retail and technology sectors.