Framework
Framework is a company that offers customizable, repairable laptops and promotes sustainability through easy-to-upgrade designs and environmentally conscious materials.
Services
Framework provides a variety of services focusing on customizable and sustainable laptop solutions. Their offerings include detailed repair guides, availability of all replacement parts through their marketplace, and a refurbished program to ensure the maximum lifecycle of their products. Customers can choose from laptops pre-loaded with Windows 11 Pro or opt for versions with no operating system for Linux compatibility, bolstering their commitment to user customization and flexibility.
Products
Framework's product line-up features several key models: Framework Laptop 13, Framework Laptop 16, and the Framework Laptop Chromebook Edition. Alongside these, the company offers a DIY edition, allowing customers to build their own laptops and select their operating systems. The marketplace supports this by providing a range of expansion cards, mainboards, memory & storage, keyboards, parts, customization tools, software, and merchandise.
Sustainability
Framework emphasizes sustainability through the design of its products, which are easy to repair and upgrade. This approach has earned Framework a 10/10 Repairability Score from a notable source and the TIME Best Inventions 2021 award. The company also utilizes environmentally conscious materials, including post-consumer recycled plastics and metals.
Customer Support
Framework offers comprehensive customer support, including detailed repair guides to assist users in maintaining and upgrading their laptops. The company also provides a range of components and tools through its marketplace, ensuring that all necessary parts are readily available for repairs or upgrades. Additionally, their refurbished program offers high-quality refurbished products, allowing customers to purchase sustainable and reliable laptops at a reduced cost.
