Freightcom
Freightcom offers a comprehensive range of shipping services and a cloud-based platform for small and medium-sized businesses, integrating with leading eCommerce platforms and providing real-time tracking and specialized shipping solutions.
Shipping Services
Freightcom offers a variety of shipping services that cater to the diverse needs of small and medium-sized businesses. Their services include LTL (less than truckload) shipping, courier services, eCommerce shipping, international shipments, cross-border logistics, spot quotes, specialized freight solutions, and white glove services. They also provide specialized options such as refrigerated trucking, same-day shipping, Amazon shipments with strict appointments, air freight, ocean load consolidation, and oversized shipments.
Technology and Platform
Freightcom provides a cloud-based platform that simplifies shipping management. The platform offers instant access to preferred LTL shipping rates and integrates with online stores through ClickShip, allowing for seamless order fulfillment and brand customization. It also includes features such as real-time tracking, shipping reports, full system integration for courier services, consolidated invoicing, and an intuitive audit and claims system.
Partnerships and Integrations
Freightcom partners with leading Canadian and international shipping companies to offer a comprehensive range of services. They ensure seamless integration with major eCommerce platforms and marketplaces, providing a smooth experience for businesses. Their partnerships extend to business affiliates, carriers, technology providers, brokers, and corporations. They also offer a business affiliate program to foster collaborative growth opportunities.
Support and Resources
Freightcom offers extensive resources to support their clients' shipping needs. This includes a help center, a shipping glossary, detailed shipping guides, and a video library with step-by-step tutorials. They provide a comprehensive claims service to manage any issues that arise, ensuring businesses have the support they need to handle their shipping operations efficiently.
Specialized Solutions
Freightcom provides specialized solutions for a variety of unique shipping needs. This includes options like exclusive insurance rates for valuable shipments, consolidated invoicing across all shipments and carriers, fulfillment services from order processing to handling customer returns, and a robust transportation management system. They also offer a shipping API that allows businesses to integrate Freightcom's shipping solutions into their own platforms, enhancing customization and efficiency.