Frontier Communications
Frontier Communications offers a variety of internet plans, phone, and video services, with a focus on expanding fiber network coverage and providing extensive customer support.
Internet Plans
Frontier Communications offers a variety of internet plans to meet different needs, including options for 5 Gig, 2 Gig, 1 Gig, and 500 Mbps. These plans come with no data caps, ensuring unlimited usage for customers. Frontier's high-speed fiber internet plans are designed to provide reliable and fast internet services for both residential and business customers. Additionally, free expert installation is available for fiber orders, making it easier for customers to get connected.
Additional Services
In addition to internet services, Frontier Communications provides phone and video/TV services. The company offers a range of video/TV services including YouTube TV, catering to diverse entertainment needs. For businesses, Frontier offers an array of services such as Dedicated Internet Access, Managed Wireless LAN, and SIP Trunking. These services are designed to enhance the connectivity and operational efficiency of enterprises.
Customer Support
Frontier Communications prioritizes customer assistance through various support options, including a Support Wizard and How-To Videos. The company also offers 24/7 technical support to resolve any issues promptly. Customers can manage their accounts easily using the MyFrontier App. Frontier additionally provides a referral program for customers to refer friends and family, potentially earning rewards for successful referrals.
Business and Community Initiatives
Frontier Communications actively engages in several initiatives to support businesses and communities. The Fiber Expansion initiative aims to increase fiber network coverage, enhancing internet accessibility. The Broadband for Good initiative focuses on providing high-speed fiber internet to support educational and community programs. Frontier also offers a Partner Program for business partners and a Supplier Diversity Program to work with diverse-owned businesses. Various discount programs, including the Affordable Connectivity Program, are available to make services more affordable.
Geographic Coverage
Frontier Communications provides services in 25 states across the U.S., ensuring a wide reach for its internet, phone, and video services. This extensive geographic coverage allows Frontier to serve a large and diverse customer base, both residential and business. By offering high-speed fiber internet and a range of ancillary services, Frontier aims to meet the connectivity needs of customers in various regions.