Gentrack
Gentrack serves sectors like energy suppliers, water distribution, and energy networks, offering a comprehensive portfolio and cloud management platform on AWS, with over 35 years of industry experience.
Services
Gentrack offers a comprehensive end-to-end portfolio tailored for the utilities sector. Its services include customer engagement, billing and finance, business and data applications, distributed energy resource management, integration layer, and debt management. The company emphasizes innovation, helping clients drive down cost-to-serve and develop groundbreaking business models. Gentrack also provides rapid prototyping for innovation, supported by a rich ecosystem of applications and a composable architecture.
Sectors Served
Gentrack serves multiple sectors within the utilities industry, including energy suppliers, water distribution and supply, and energy networks. The company aims to transform user experiences with its tailored solutions, particularly focusing on customer journeys for water distribution and supply. Its offerings are specifically designed to meet the unique needs of these sectors, promoting efficiency and sustainability.
Cloud Management Platform
Gentrack provides a robust cloud management platform that runs natively on Amazon Web Services (AWS). This platform supports a range of applications and services designed for the utilities sector, enabling clients to leverage cloud technology for enhanced performance and scalability. The cloud management platform underpins the company’s commitment to innovation and cost-efficiency.
Utilities Best Practice Library
With over 35 years of industry experience, Gentrack offers a utilities best practice library. This library encapsulates pre-configured customer journeys, providing clients with access to proven methodologies and practices. The best practice library is a cornerstone of Gentrack’s service offerings, helping clients optimize their operations and enhance customer engagement.
Global Operations
Gentrack operates across three continents, offering its services to a global client base. The company leverages its international presence to deliver expertise and support across different regions, ensuring that its clients benefit from global best practices and innovations in the utilities sector.