Global Relay
Global Relay offers a compliant business communication app and trusted data archive, serving over 20,000 customers including 22 of the top 25 global banks, with 24/7/365 live support.
Services
Global Relay offers a variety of services tailored for business communication and data management. These services include a compliant business communication app that enables communication across any channel, AI-enabled communication surveillance solutions, and data migration services to a private cloud archive. They also provide professional services for expert advice and support, discovery as a service to quickly retrieve essential data, and a comprehensive compliance hub to address regulatory and compliance questions.
Products
Global Relay provides several key products aimed at enhancing and managing business communications. These include a powerful, trusted archive to enrich, store, and manage business data, connectors to capture data from any source, and a private cloud archive with AI-powered analytics. Additionally, the company offers proactive supervision and risk management through integrated surveillance solutions, and a single platform for data capture, retention, and disposition.
Sector
Global Relay provides solutions for industries such as finance, government, energy, legal, and insurance. Serving over 20,000 customers globally, including 22 of the top 25 global banks, the company's products and services are tailored to meet the specific compliance and regulatory needs of these sectors.
Global Presence
Global Relay maintains a global presence with offices located in Chicago, New York, London, and Vancouver. The company provides 24/7/365 live support to its customers and produces over 850 data productions each month. Additionally, Global Relay operates a green data center powered by renewable hydroelectric energy and has a secure, scalable IT infrastructure with mirrored data centers for disaster recovery.
Customer Support and Security
Global Relay is committed to providing exceptional customer support and security. The company offers 24/7/365 live support and engages third-party auditors for regular testing on services, internal controls, and data centers. They also provide a Trust Portal for access to security, due diligence, and vendor management documentation, ensuring transparency and trust with their customers.