Globys
Globys, founded in 2008 and headquartered in Seattle, WA, provides digital solutions for telecom service providers to enhance their business customer experience. Part of Harris and Constellation Software, Inc., Globys offers a suite of products including Globys Suite, Globys Buy, Globys Manage, Globys Pay, and Globys Analytics, serving a global client base including top North American carriers.
Company Overview
Globys was founded in 2008 to assist telecom service providers in delivering a digital experience for their business customers. It is part of Harris, which is a wholly owned subsidiary of Constellation Software, Inc. (CSI), publicly traded on the Toronto Stock Exchange (TSE:CSU). Headquartered in Seattle, WA, Globys also has offices in Amsterdam, Dubai, Burlington (Canada), and Melbourne (Australia). The company provides solutions designed to improve customer satisfaction, reduce operating costs, and accelerate cash flow.
Products
Globys offers a suite of products aimed at enhancing the digital experience for telecom business customers. The Globys B2B Portal Platform enables secure transactions. Products include Globys Suite, a collection of pre-built, modular telecom self-service solutions. Globys Buy provides a personalized shopping experience for business customers, while Globys Manage allows for service adjustments with no agent interaction. Globys Pay automates payments with an interactive invoice feature, and Globys Analytics offers real-time insights for optimizing services. The Globys TEM Solution integrates across the entire Globys B2B Portal Platform with ISO/IEC 27001 certification, operating in over 55 countries and 170 billing formats.
Client Base
Globys serves a robust global client base, which includes five of the six top carriers in North America. Major clients using Globys' solutions include notable telecom companies such as T-Mobile, Vodafone, and TELUS. The company's solutions are designed to help its clients streamline operations, provide superior customer experiences, and enhance financial performance.
Technology and Integration
Globys' platform supports flexible and scalable deployment options, including private, hybrid, or public cloud environments. It integrates with diverse systems like billers, portal frameworks, and renowned platforms such as Salesforce and ServiceNow. The company adheres to industry-best standards including ISO 27001 certification, PCI DSS compliance, and GDPR compliance, ensuring robust security and data protection.
Global Reach
Globys’ solutions are implemented globally, spanning over 55 countries and supporting 170 billing formats. This extensive reach is supported by multiple office locations worldwide, including Seattle, Amsterdam, Dubai, Burlington (Canada), and Melbourne (Australia). The company’s international presence underscores its capacity to deliver comprehensive digital solutions for telecom service providers on a global scale.