Got It AI
Got It AI focuses on AI R&D and products for the guardrailed use of generative AI, offering solutions like GenAI Guardrails, AutoRAG, and AutoFlows for customer service and sales operations across multiple industries.
Company Overview
Got It AI specializes in AI research and development, with a primary focus on providing guardrailed solutions for generative AI. The company aims to transform enterprise engagement using advanced natural language processing (NLP) technologies. Their headquarters are located in Palo Alto, CA, with an R&D center in Hanoi, Vietnam.
Products and Solutions
Got It AI offers a range of products including GenAI Guardrails, AutoRAG, and AutoFlows. These solutions are designed to enhance customer service and sales operations by ensuring safe and effective use of generative AI. GenAI Guardrails help detect, fix, and minimize hallucinations in language models. AutoRAG is an advanced retrieval-augmented generation platform that includes TruthChecker for hallucination detection. AutoFlows provides tools for deploying virtual agents and includes an AutoDiscovery Engine and AutoFlows Studio for configuration and testing.
Industry Innovations
Got It AI boasts industry-first innovations in the field of generative AI. The company has developed technologies used across multiple industry verticals, including the financial services sector and consumer products manufacturing. Their solutions such as Agent Copilot and CX Autopilot are tailored for branch and call center service agents, offering knowledge retrieval and process guidance.
Customer Service Technology
The company provides specialized solutions for customer service, including the Agent Copilot, which assists branch and call center service agents, and the CX Autopilot chatbot for consumer product manufacturers. Additionally, Got It AI's platforms like AutoFlows and AutoRAG integrate advanced technologies to improve customer support through task-oriented virtual agents and knowledge-driven chatbots.
Commitment to Safety and Integrity
Got It AI is committed to creating secure frameworks for AI deployments, focusing on ensuring integrity, reliability, and safety. Their mission includes developing robust guardrails for generative AI technologies to build trust and safety. The company also offers on-prem deployment options with open-source LLMs and integrations into Agent Assist platforms to provide versatile and secure AI solutions.