GotoBus.com
GotoBus.com is an online marketplace for inter-city bus tickets, offering booking services for over 4,000 bus schedules and a mobile app for managing trips.
Services
GotoBus.com offers a comprehensive online bus ticket booking service, featuring over 4,000 bus schedules. Customers can compare multiple bus companies and schedules in one place, making it a convenient option for planning inter-city travel. The platform also includes self-service tools where users can reschedule trips, track bus statuses, and retrieve e-tickets. For added convenience, a mobile app is available to manage bookings on the go.
Special Assistance
GotoBus.com provides special assistance for passengers with disabilities, including the availability of lift-equipped buses. These services can be arranged with 48-hour advance notice to ensure a comfortable travel experience for all passengers. This commitment to accessibility underscores GotoBus.com's dedication to serving a diverse customer base.
Customer Ratings and Reviews
GotoBus.com collects and releases customer ratings for various bus companies to help improve the quality of service. This system allows customers to make informed decisions based on the experiences of other travelers. By providing this transparent feedback mechanism, GotoBus.com aims to foster a higher standard of service across the bus travel industry.
Loyalty Program and Gift Certificates
GotoBus.com offers a loyalty program where customers can earn points with every purchase. These points can be redeemed for exclusive discounts on future bookings. Additionally, the company sells gift certificates that can be used for bus and tour services, making it a versatile option for gifting travel experiences.