Grayce
Grayce, founded in 2019, provides a comprehensive, personalized platform to help employees balance life and work by resolving care challenges at home, serving families across 6 continents in 250 languages.
Company Overview
Founded in 2019, Grayce offers a comprehensive, personalized platform that solves care challenges for employees worldwide. The services support a globally distributed workforce and aim to balance life and work by addressing various care needs. Grayce serves families across six continents in 250 languages and is available in every time zone. It is particularly effective in reducing employee attrition, proven to achieve a 38% reduction on average.
Services
Grayce provides extensive care services, including pregnancy, child care, complex adult care, elder care, and grief & bereavement support. The platform integrates with an employer’s medical, mental health, social, and financial offerings. It includes features like personalized care plans, educational content and tools, dedicated care partners, peer connection, and resources. Services also cover navigating family and medical leave, well-being support, and advocacy for insurance and public programs, all aimed at supporting diverse employee needs, including those of LGBTQIA+ caregivers.
Global Reach and Accessibility
Grayce's care solutions are designed to be accessible globally, serving families in multiple languages across six continents. The services are available in every time zone, ensuring support for employees regardless of their location. The platform aims to enhance health equity for all employees, whether they work in hybrid, remote, or distributed environments.
Platform Features
Grayce's platform offers practical and emotional support through both a mobile app and online access. Key features include personalized care plans, educational content, and a suite of tools. Users also benefit from dedicated care partners and the opportunity to connect with peers. The platform’s comprehensive approach integrates with employer benefits to provide a cohesive care experience.
Customer Satisfaction
Grayce maintains a high level of customer satisfaction, boasting a 4.96 rating out of 5. This rating reflects user satisfaction with Grayce’s comprehensive and personalized care support, which balances practical needs and emotional well-being for a diverse global workforce.