Grove Collaborative
Grove Collaborative offers a wide range of sustainable household and personal care products, operates a subscription service, and is committed to reducing plastic waste and ethical supply chain practices.
Company Overview
Grove Collaborative offers a wide range of products including cleaning essentials, starter sets, vitamins & supplements, home & pantry items, personal care products, pet supplies, health & wellness items, hand soap, dish soap, storage & organization products, laundry care items, and paper products. The company operates with a strong focus on sustainability, with initiatives to reduce single-use plastic and commitment to eradicating human trafficking and slavery from their supply chains. Grove Collaborative is a Certified B Corporation, highlighting its adherence to high social and environmental standards.
Sustainable Practices
Grove Collaborative is dedicated to sustainability, offering sustainable starter sets, committing to plastic neutrality, and recovering ocean-bound plastic pollution. The company has collected 15,000,000 lbs of ocean-bound plastic pollution since 2020. They ensure that every order is 100% plastic neutral by recovering an equal amount of ocean-bound plastic for every ounce of plastic they sell. Grove Collaborative's environmental efforts include rigorous supplier audits and ensuring adherence to a supplier Code of Conduct that prohibits forced labor and human trafficking.
Subscription Services
Grove Collaborative provides a subscription service known as Autoship, which offers automatic monthly shipments of selected products. Subscribers can benefit from the 'Subscribe and Save' program, saving 20% on their orders. They also offer a VIP membership program that includes free shipping on orders over $29 and occasional free gifts. The company aims to deliver convenience and cost savings to its customers through these subscription options.
Customer Programs
Grove Collaborative offers several customer-focused programs, including a 'Happiness Guarantee' to ensure satisfaction and a 'Best Prices Guaranteed' policy to match lower prices on sustainable staples. Additionally, Grove Collaborative features a referral program where customers can earn credits or discounts by inviting friends to make purchases. Their customer support includes a blog, FAQ section, and a comprehensive set of resources for added information and assistance.