Hellotext
Hellotext offers a platform for eCommerce growth, providing tools for customer profiling, audience targeting, and automated messaging, with offices in Montevideo, Uruguay, and Bogota, Colombia.
Services
Hellotext offers a platform designed to grow eCommerce businesses by facilitating customer interactions through tailored chats and precise audience targeting. The platform enables the creation of data-driven messages and campaigns, and features a team inbox for managing customer interactions. Hellotext supports automation for 24/7 eCommerce growth, providing insights to unlock critical business information. Tools for converting visitors into subscribers, creating flash sales, and targeted promotions are also included. Additionally, Hellotext offers personalized support with dedicated support agents.
Integration Capabilities
Hellotext integrates seamlessly with various platforms, making it convenient for businesses to employ its services. Supported integrations include eCommerce giants like Shopify, Mercado Libre, WooCommerce, and Wix. The platform offers a developer-friendly API for custom integrations and can track customer activity through a JavaScript library. Users are also able to export segment audiences for use in other services, enhancing the adaptability of their marketing strategies.
Target Industries
Hellotext caters to a diverse range of industries, including eCommerce, physical retail, packaged goods, entertainment, and non-profit organizations. The platform's flexibility and comprehensive suite of tools make it an ideal choice for businesses across these sectors, facilitating robust customer engagement and growth strategies tailored to specific industry needs.
Office Locations
Hellotext has established offices in Montevideo, Uruguay, and Bogota, Colombia. These locations support the company's operations and enable it to provide focused and dedicated support to its clients across various regions.
Customer Interaction and Automation
Hellotext provides a centralized inbox for managing multi-channel customer communications and utilizes AI for reply suggestions and templates. The platform enables the creation of custom segments based on customer behavior, ensuring highly personalized interactions. Automation features support continuous eCommerce growth, allowing businesses to maintain customer engagement around the clock.