Heretto
Heretto offers a cloud-based Component Content Management System (CCMS) that enhances real-time collaboration and content deployment across platforms, significantly reducing costs and support needs.
Services
Heretto offers a cloud-based Component Content Management System (CCMS). This system enables real-time content collaboration without requiring check-ins and check-outs. The platform also includes the Heretto Portal, which provides custom-branded help and documentation sites to enhance customer self-service capabilities. Additionally, Heretto features a Deploy API, allowing instant deployment of documents across various platforms.
CCMS Features
Heretto's CCMS supports up to 60% faster publishing and up to a 90% reduction in content cost through content reuse. The system also aims to reduce support tickets by up to 40% after deploying their portal. Utilizing AI technology, the CCMS enhances content creation and management processes, making it a robust tool for organizations looking to streamline content operations.
Heretto Portal
The Heretto Portal provides a custom-branded help and documentation site, empowering customer self-service. This feature is designed to improve user experience by making it easier for customers to find the information they need. As a result, organizations may see a reduction in support tickets, contributing to more efficient customer service operations.
Deploy API
Heretto's Deploy API allows for the instant deployment of documents across multiple platforms, significantly reducing the time required for content deployment from hours to minutes. This feature enhances operational efficiency and ensures that content is always up-to-date and readily available across different channels.
Educational Resources
Heretto offers comprehensive resources to support customer education and engagement. These resources include case studies, blogs, white papers, videos, and webinars. By providing these materials, Heretto helps customers maximize the value of their content management systems and stay informed about industry best practices.