Hickory
Hickory is a B2B company based in New York, specializing in training solutions across various domains including support team, sales, new employee, and compliance training, with a focus on continuous learning and efficient management systems.
Services
Hickory provides specialized training solutions across a variety of domains including Support Team Training, Sales & Partner Training, New Employee Training, and Compliance and Safety Training. Their modern learning management system is designed to enhance continuous learning with features such as automated spaced repetition which improves learning retention by up to 90%. Hickory also offers white-glove onboarding and account management to ensure effective learner engagement.
Products
Hickory offers a comprehensive solution that includes a mobile-optimized app that functions on both web and mobile browsers, integrating seamlessly with platforms like Google's G Suite, Microsoft 365, Salesforce, Auth0, and Okta using SAML-based SSO. A key product feature is the Zendesk integration, allowing lessons to be taken directly within Zendesk. The platform provides instant learning progress visibility, status dashboards, and detailed reports, ensuring informed decision-making.
Industry
Operating within the B2B sector, Hickory specifically targets the Human Resources sub-industry. Their training solutions are tailored for businesses looking to optimize their employee training processes and improve overall operational efficiency. The company's offerings are designed to reduce training costs and minimize the time required for training.
Integration and Customization
Hickory supports various integrations and customization options to meet diverse organizational needs. The platform enables seamless integration with existing sign-in services through SSO, making it compatible with many corporate environments. Additionally, it offers a robust permission system with multiple role types, white-labeling for brand consistency, and a card-based lesson editor that allows for the import of SCORM lessons.
Pricing
Hickory offers three pricing tiers: Essentials at $4/user/monthly, Premium at $8/user/monthly, and Enterprise at $15/user/monthly. To give potential customers a risk-free experience, a 30-day free trial is available without requiring a credit card. The pricing plans are designed to cater to varying business needs, with the Enterprise plan providing advanced features like white-labeling and dedicated support.
Technology and Security
Hickory is hosted on AWS, utilizing a fault-tolerant, redundant, elastic server array to ensure high availability and consistent performance. The platform supports both standard password-based login and SSO, ensuring security while providing a seamless user experience. Detailed real-time reports and automated email updates keep users informed and engaged, and bulk user uploads make team management straightforward and efficient.