Hona
Hona, formerly known as Milestones, is a B2B legal technology company based in Orem, UT, offering a software solution that enhances client communication and management for law firms.
Company Overview
Hona, originally known as Milestones, is a B2B company located in Orem, UT, USA. Operating primarily in the legal industry, Hona specializes in enhancing client experience management. The company operates across various regions, including the USA, Canada, and remote environments. As of its participation in Y-Combinator's W23 batch, the company has grown to a team of 29 members.
Legal Tech Solutions
Hona’s core offering is a software application designed to keep clients updated on the status of their services. The application features a unique user interface where clients can view important milestones, upload documents, and directly communicate with the business. The solution includes Education, Drip Campaigns, Client Updates, Two-Way Messaging, and Branding, integrating seamlessly with major CRMs like Filevine, MyCase, Salesforce, and Zapier.
Blog for Legal Professionals
Hona provides a robust blog aimed at modernizing law practices. The blog covers topics such as the impact of social media on legal cases, educating clients, the importance of client updates, and improving customer experience. Key articles include 'With Hona, Social Media Will Never Sink Your Case,' '5 Tips to Educating Your Clients,' and 'The "Why" of Client Updates.' The content offers insights, trends, tips, and strategies in legal technology and client communication.
Practice Areas Served
Hona caters to various legal practice types, including Personal Injury, Bankruptcy, Mass Tort, Criminal Law, Employment Law, and Immigration Law. By offering tools for streamlining client updates and managing communication, Hona's solutions are adaptable to different legal specialties, aiming to improve overall client experience and engagement.
Integration and User Experience
A seamless integration with prominent CRMs like Filevine, MyCase, Salesforce, and Zapier, Hona ensures that businesses can conveniently manage client communications and updates. Clients benefit from features like direct messaging, document uploads, and a feedback system, all designed to enhance the user experience and streamline legal processes.