Casey Monson
About Casey Monson
Casey Monson is a Customer Success Manager currently working at Hona in Lehi, Utah. With previous experience at Lumio and Dentma, Casey has a background in customer success and sales, complemented by education from Utah State University and the University of Utah.
Current Role at Hona
Casey Monson currently serves as a Customer Success Manager at Hona, a position held since 2023. In this role, Casey focuses on enhancing customer satisfaction and ensuring that clients receive optimal value from Hona's products and services. The position is based in Lehi, Utah, where Casey applies skills developed through previous roles in customer success and product management.
Previous Experience at Hona
Before becoming a Customer Success Manager, Casey Monson worked at Hona as an Associate Customer Success Manager from 2022 to 2023. During this 11-month tenure in Provo, Utah, Casey contributed to customer engagement strategies and assisted in the onboarding process for new clients, laying the groundwork for a transition to a more senior role.
Experience at Lumio
Prior to joining Hona, Casey Monson worked at Lumio as a Sales Specialist from 2021 to 2022. This role, based in Lehi, Utah, involved direct sales responsibilities and customer interactions, allowing Casey to develop a strong understanding of customer needs and sales strategies within the technology sector.
Background in Customer Success at Dentma
Casey Monson has a background in customer success and product management from a previous role at Dentma, where Casey served as a Customer Success Manager/Product Manager from 2018 to 2021. This three-year experience in Farmington, Utah, involved managing customer relationships and overseeing product development initiatives.
Education at Utah State University and University of Utah
Casey Monson studied at Utah State University from 2015 to 2020, completing a five-year program. Following this, Casey pursued further education at the University of Utah from 2021 to 2023. This educational background has provided a foundation for Casey's career in customer success and management.