HyperGlue
HyperGlue, formerly known as Gemini AI, is a B2B analytics company based in CA, USA, providing a platform for real-time analysis of customer interactions across various channels using Generative AI.
Company Overview
HyperGlue, formerly known as Gemini AI, operates in the B2B analytics sector. Based in California, USA, and offering remote positions, the company specializes in analyzing customer touchpoints across various channels using Generative AI. The team consists of 5 members and participated in the Y Combinator W21 batch. Services are available in the United States and Canada, as well as fully remote.
Services
HyperGlue provides a platform for real-time analysis of customer touchpoints using Generative AI, tailored for marketing, product, and support teams. The platform includes features such as generative search, powerful reports, simple integrations with no-code solutions, active monitoring for insights and anomaly detection, and bidirectional data syncs to integrate insights into productivity tools like Zendesk.
Security and Compliance
HyperGlue ensures data security through SOC 2 Type II compliance, encryption at rest and in transit, and fine-grained permissions. These measures are designed to protect customer data and maintain high standards of security and compliance.
Integration and Compatibility
HyperGlue integrates with multiple platforms, including Amazon, Apple App Store, Google Play, and various social media channels, for comprehensive feedback analysis. This compatibility enables businesses to leverage customer insights effectively from a wide range of data sources.
Pricing and Plans
HyperGlue offers a variety of pricing plans, including options for unlimited seats and committed-use discounts. Detailed pricing information and FAQs are available on their website to help businesses choose the best plan for their needs.
Investors
HyperGlue is backed by prominent investors, including Y Combinator, Upfront Ventures, Amplify Partners, and Lightspeed Venture Partners. These investors provide financial support and strategic guidance to help the company grow and innovate in the B2B analytics space.