iLAB
iLAB provides independent software quality assurance and testing services, serving over 20 industries globally with over 25 years of experience and a team of 550 experts.
Services
iLAB provides comprehensive software quality assurance and testing services. Their offerings include managed services, project-based delivery, resource augmentation, and strategic consulting. They also focus on improving speed, quality, and modernization/system upgrades in their testing solutions. With investments in research and development amounting to $30 million, iLAB aims to maintain high standards in their service delivery.
Industries Served
iLAB serves a diverse range of over 20 industries globally. Some of the sectors they support include public sector, retail, healthcare, financial services, energy, ERP/SAP, tourism & travel, gaming, and manufacturing. Their wide expertise allows them to tailor their quality assurance and testing services to meet the specific needs of each industry.
Global Presence
iLAB has established a global footprint with locations in South Africa, the United States, the United Kingdom, Australia, and Brazil. This international presence enables them to deliver localized support to their clients across different regions. They employ over 550 internationally accredited software quality assurance experts who bring significant expertise to their projects.
Client Engagement and Success
iLAB boasts a high client retention rate, with 90% of their clients hiring them for repeat engagements. Additionally, 80% of their customers partner with iLAB for at least 8 years. They have successfully tested and deployed over 1000 projects, consistently aiming for a marked improvement in quality. For instance, their collaboration with government agencies has led to a 98% decrease in defects.
Specialized Projects and Partnerships
iLAB has engaged in several notable projects and partnerships. They collaborated with Citizens Energy Group on Esri integration and implemented an e-Lien system for the Indiana Bureau of Motor Vehicles. They offer a mobile testing lab for real-time evaluation on multiple devices. Additionally, iLAB partners with Tricentis for continuous platform testing, leveraging tools such as UFT One for automation.