Included Health
Included Health offers a wide range of healthcare services, including primary, behavioral, urgent, and specialty care, with 24/7 virtual access across the U.S. The company supports diverse communities, provides expert medical opinions, and ensures high-quality, inclusive care through an integrated app.
Services
Included Health offers a comprehensive range of healthcare services, including primary care, behavioral health, urgent care, and specialty care. They provide 24/7 virtual care services across all 50 states. Their integrated care model allows members to access various care services through a single app, which also connects them to labs and pharmacies. Additionally, they support LGBTQ+ and Black communities with dedicated care coordinators and a vetted directory of over 21,000 providers.
Expert Medical Opinions
Included Health partners with over 4,000 specialists from top universities, hospitals, and institutions to provide expert medical opinions. These opinions can lead to significant changes in treatment recommendations, thereby improving health outcomes. Their team of clinicians, with an average of 15 years of experience, ensures high-quality care in every consultation.
Behavioral Health Providers
Included Health features a diverse team of licensed behavioral health providers, each boasting an average of 18 years of experience. They offer rapid access to mental health services with appointments available within 1-3 days. Their holistic approach integrates behavioral health within their app, ensuring seamless coordination with other healthcare services.
Healthcare Navigation Services
Included Health provides navigation services that connect members to high-quality care and benefits, effectively reducing healthcare costs by 6-10%. They offer unbiased insurance and claims support, handling billing or claims issues directly with insurance companies. Their members can also access a financial toolkit within the app to track spending and view costs.
Member Satisfaction
Included Health boasts a member satisfaction rate of 89% and an impressive member rating of 4.9/5. Their integrated, community-focused healthcare model aims to ensure that every member from every community has access to high-quality, inclusive care.