InDebted
InDebted is a company that offers the 'Collect' product, enhancing debt recovery performance with AI-driven features and a focus on customer experience.
Services
InDebted offers a personalized debt collection experience that is compliant with regulatory standards and secured by code. The company's services include 'Collect,' a product that delivers up to 40% increased recovery performance and is highly rated for customer experience in the debt collection industry. Additionally, InDebted provides a customer portal that allows users to manage their debt repayment plans and access real-time account performance.
Products
InDebted's primary product is 'Collect,' designed to deliver up to 40% increased recovery performance. It is known as the highest-rated debt collection solution for customer experience globally. The company also has AI-driven features such as an AI copywriter and voice AI aimed at improving customer interactions and maintaining payment plans.
Technologies Employed
InDebted employs machine learning to enhance customer engagement and recovery performance. The company utilizes large language models (LLM) to personalize customer communications, significantly improving engagement. To bolster its offerings, InDebted has launched AI-driven features including an AI copywriter and voice AI.
Data Security
InDebted implements data security measures that are certified to the highest global standards. These measures ensure that the company's debt collection services, including the 'Collect' product and the customer portal, comply with stringent data security protocols, safeguarding customer information.
Multilingual Services
InDebted offers services in multiple languages, with full Spanish language capability specifically for the United States market. This multilingual support enables the company to engage effectively with a diverse customer base, improving recovery performance and customer satisfaction.