Iza Ilagan
About Iza Ilagan
Iza Ilagan serves as the Head of Training at InDebted, a position she has held since 2020. She has extensive experience in training and development, having worked in various roles at companies such as Aegis PeopleSupport, Accenture, and Teleperformance.
Current Role at InDebted
Iza Ilagan serves as the Head of Training at InDebted, a position she has held since 2020. In this role, she is responsible for overseeing the training programs and initiatives within the organization. Her focus is on enhancing the skills and knowledge of employees to improve overall performance and service delivery. Iza's leadership in training is aimed at fostering a culture of continuous learning and development within the company.
Previous Experience at Aegis PeopleSupport Philippines Inc.
Iza Ilagan has extensive experience with Aegis PeopleSupport Philippines Inc., where she held multiple roles over several years. She worked as a Training Lead for Banking Services from 2007 to 2008 and later as a Training Manager in the Fraud Department from 2008 to 2010. Additionally, she served as an Assistant Training Manager for Emerging Markets and ANZ Businesses from 2010 to 2012. Her various positions involved developing training programs and leading training sessions to enhance employee capabilities.
Experience at Accenture
From 2017 to 2020, Iza Ilagan worked at Accenture as a Business Interlock Associate Manager. In this role, she was involved in coordinating training and development initiatives that aligned with business objectives. Her responsibilities included collaborating with different teams to ensure effective training delivery and support for employees, contributing to the overall growth of the organization.
Education and Academic Background
Iza Ilagan completed her Bachelor of Science in Commerce with a Major in Advertising Management at De La Salle University from 1999 to 2002. Prior to that, she attended St. Scholastica's College Manila, where she completed her high school education from 1995 to 1999. Her academic background has provided her with a solid foundation in business and management principles.
Roles in Learning and Development
Iza Ilagan has held significant positions in learning and development across various organizations. She worked as a Learning & Development Manager at PROBE Group from 2015 to 2017 and as a Training Manager for ANZ Businesses at Teleperformance from 2012 to 2015. These roles involved designing and implementing training strategies to enhance employee performance and support organizational goals.