Joshua Carr
About Joshua Carr
Joshua Carr serves as the Client Support Lead at InDebted, where he has worked since 2021. He has a background in customer service and expertise in data visualization tools for healthcare research.
Current Role at InDebted
Joshua Carr serves as the Client Support Lead at InDebted, a position he has held since 2021. In this role, he focuses on enhancing client relationships and ensuring effective communication between clients and the company. His responsibilities include overseeing client support operations and leading a team to address client needs efficiently. Carr's experience in customer service and project management contributes to his effectiveness in this position.
Previous Experience at Publix Super Markets
Before joining InDebted, Joshua Carr worked at Publix Super Markets as a Customer Service Supervisor from 2014 to 2018. During his four years in Flowery Branch, Georgia, he developed strong customer service skills and gained experience in managing customer interactions. His role involved supervising staff and ensuring high standards of service delivery, which laid the foundation for his future career in client support.
Experience at Tigris Fulfillment Partners
Joshua Carr was employed at Tigris Fulfillment Partners as a Customer Support Analyst from 2019 to 2021. In this two-year role, he provided support to clients and worked on resolving issues related to customer inquiries. His experience at Tigris further enhanced his skills in customer service and conflict resolution, preparing him for his current leadership position at InDebted.
Education and Certification in Business Intelligence
Joshua Carr studied at Emory University, where he focused on Business Intelligence. He achieved certification as a Business Intelligence Analyst, equipping him with expertise in data visualization tools, particularly in healthcare and public health research. This educational background supports his analytical skills and contributes to his role in client support.
Skills and Professional Development
Joshua Carr possesses a strong background in customer service, account management, and project management. His leadership skills and conflict resolution abilities are essential in his current role. He demonstrates a commitment to continuous learning and professional development, actively seeking opportunities to enhance his skills in a team-oriented environment.