Marie Flor 'My' Alviz
About Marie Flor 'My' Alviz
Marie Flor 'My' Alviz serves as the Head of Customer Service at InDebted, a position she has held since 2020. With a background in operations management and customer service across various sectors, she brings extensive experience in financial and telecommunications accounts.
Work at InDebted
Marie Flor Alviz has been serving as the Head of Customer Service at InDebted since 2020. In this role, she oversees the customer service operations, ensuring effective management of customer accounts and service delivery. Her leadership contributes to the company's commitment to providing high-quality customer support.
Previous Experience in Customer Service
Before joining InDebted, Alviz held several key positions in customer service management. She worked as a Senior Operations Manager and Global Operations Manager at Arvato Financial Solutions from 2015 to 2018. Following that, she served as a Global Operations Manager at Accenture from 2018 to 2020. Additionally, she was a Senior Operations Manager at Tech Mahindra from 2014 to 2015.
Education and Expertise
Marie Flor Alviz earned her Bachelor of Arts in Mass Communication/Media Studies from St Paul University Manila, where she studied from 1996 to 2000. Her educational background supports her extensive experience in customer service, particularly in managing accounts across various sectors, including telecommunications and financial services.
Background in Financial Services
Alviz has a strong background in accounting services, which enhances her capabilities in managing customer service accounts. She has significant experience in handling banking and financial accounts, particularly in credit card services, demonstrating her expertise in financial customer service.
Telecommunications Sector Experience
Marie Flor Alviz has extensive experience in the telecommunications sector, where she has held technical and customer service roles. This experience has equipped her with the skills necessary to effectively manage customer accounts and deliver quality service in a fast-paced environment.