Sarah B. Gray
About Sarah B. Gray
Sarah B. Gray is a Customer Engagement Specialist with over eight years of experience in customer engagement strategies and business development. She has worked at InDebted since 2016 and previously held a position as a Collector at Client Services Incorporated from 2014 to 2016.
Current Role as Customer Engagement Specialist
Sarah B. Gray currently serves as a Customer Engagement Specialist at InDebted, a position she has held since 2016. In this role, she focuses on developing and implementing customer engagement strategies aimed at enhancing client relationships and improving overall customer satisfaction. Her work involves analyzing customer feedback and adjusting engagement tactics to meet evolving needs.
Experience at InDebted
Sarah B. Gray worked at InDebted for a total of five years as a Collections Specialist before transitioning to her current role. During her time as a Collections Specialist from 2016 to 2021 in O'Fallon, Missouri, she gained valuable insights into customer interactions and collection processes, which inform her current strategies in customer engagement.
Previous Experience at Client Services Incorporated
Prior to her tenure at InDebted, Sarah B. Gray worked as a Collector at Client Services Incorporated from 2014 to 2016 in St. Charles, Missouri. This role provided her with foundational experience in third-party collections and customer communication, contributing to her skill set in customer engagement.
Educational Background
Sarah B. Gray completed her education at Sumner High School, where she studied from 1995 to 1998. This educational background laid the groundwork for her career in customer engagement and business development.
Expertise in Customer Engagement and Business Development
With over eight years of experience in the customer engagement field, Sarah B. Gray has developed a strong focus on customer engagement strategies. Her extensive experience in business development and third-party collections enhances her ability to create effective engagement solutions that address customer needs.