Sathya Tharmakumar

Sathya Tharmakumar

Customer Engagement Manager @ InDebted

About Sathya Tharmakumar

Sathya Tharmakumar is a Customer Engagement Manager at Indebted, where he has worked since 2019 in Sydney, Australia. He has held various roles in customer relationship management and experience across multiple financial institutions over the past two decades.

Work at InDebted

Sathya Tharmakumar has served as the Customer Engagement Manager at InDebted since 2019. In this role, he focuses on enhancing customer interactions and improving overall engagement strategies. His tenure at InDebted spans five years, during which he has contributed to the company's objectives in Sydney, New South Wales, Australia.

Previous Experience in Customer Engagement

Prior to joining InDebted, Sathya Tharmakumar held several positions in customer engagement and relationship management. He worked at RateSetter as the Head of Customer Experience from 2017 to 2018, where he was responsible for overseeing customer satisfaction initiatives. Before that, he was a Relationship Manager at CIB Accountants & Advisers for eight months in 2016, focusing on high-net-worth clients.

Experience at BOQ Specialist

Sathya Tharmakumar worked as a Senior Relationship Manager at BOQ Specialist from 2012 to 2015. In this position, he managed client relationships and provided tailored financial solutions. His experience in this role contributed to his expertise in customer engagement and relationship management.

Early Career in Banking

Sathya Tharmakumar began his career in the banking sector, working as a CLO Analyst at NIBC Bank from 2005 to 2007 in London. He then transitioned to Deutsche Bank, where he served as an Account Manager from 2008 to 2009. These early roles provided him with foundational knowledge in financial services and client management.

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