Indigov
Indigov provides a constituent relationship management platform that enhances communication between government officials and their constituents, featuring tools for rapid response, centralized casework, and integrated communication channels.
Services
Indigov offers a constituent relationship management platform designed to enhance communication between government officials and constituents. The platform provides tools for rapid email response, centralized casework, and smart tagging to streamline constituent communications. A key feature is an inbox that integrates emails, webforms, scanned mail, social media, and phone calls into one consolidated interface. Indigov also offers a mobile app, enabling management of cases and correspondence from the field.
Products
Indigov's main product is its constituent relationship management platform. An integral part of this platform is Indigov Outreach, a tool for bulk email communication equipped with a robust contact database and list-building technology. The company emphasizes reducing average response time for constituent queries from months to minutes or hours, significantly improving efficiency for government offices.
Security Standards
Indigov employs best-in-class security standards that have gained the trust of over 120,000 companies and government agencies. The platform ensures the protection and confidentiality of communications with constituents, supporting the secure handling of emails, webforms, scanned mail, social media interactions, and phone calls.
Client Base
Indigov services clients across 35 states and 2 territories in the United States. The platform is designed to meet the diverse needs of state and local government offices, providing a unified solution to streamline constituent communications and improve response times.