Jami Kowalski
About Jami Kowalski
Jami Kowalski serves as the Associate Director of Client Success for the Midwest region at Infillion, bringing a unique blend of creativity and strategic thinking to her role. With a background in Human Resources, Organizational Development, and Psychology, she combines her artistic passions with business acumen to enhance client relationships.
Work at Infillion
Jami Kowalski serves as the Associate Director of Client Success for the Midwest region at Infillion. She has been in this role since 2022, contributing to the company's objectives in Chicago, Illinois. In her position, she focuses on enhancing client relationships and ensuring successful outcomes for client projects. Her experience in client success roles allows her to effectively address client needs and foster long-term partnerships.
Education and Expertise
Jami Kowalski holds a Master of Science degree in Human Resources and Organizational Development from Eastern Michigan University, where she studied from 2008 to 2010. She also earned a Bachelor of Science degree in Psychology and Dance from Michigan State University, completing her studies from 2000 to 2004. Her educational background equips her with a strong understanding of organizational dynamics and human behavior, which she applies in her professional roles.
Background in Client Success
Before joining Infillion, Jami Kowalski worked at Ad Adapted as Strategy & Client Success from 2015 to 2022. In this role, she focused on developing strategies that enhanced client satisfaction and success. Prior to that, she was a Creative Resource Manager at Team Detroit from 2011 to 2013. Her diverse experiences in client-facing roles have shaped her approach to client success, blending creativity with strategic insights.
Professional Skills and Interests
Jami Kowalski combines her artistic passions with her business acumen, drawing from her background in dance, yoga, and modeling. This unique blend allows her to bring a creative perspective to her work in client success. Her approach is characterized by strategic thinking and an ability to connect with clients on multiple levels, enhancing the overall client experience.
Colleague Recognition
Jami Kowalski is recognized by her colleagues for her positivity and enthusiasm. These traits are frequently highlighted in feedback from team members, indicating her ability to foster a supportive and motivating work environment. Her interpersonal skills contribute to her effectiveness in client success and team collaboration.