Miles Klass

Miles Klass

It Support Technician @ Infillion

About Miles Klass

Miles Klass is an IT Support Technician and Co-Founder at Olami, with a strong academic background in Cybersecurity Management and Information Systems from Hofstra University. He has experience in IT support, digital marketing, and project management, and has volunteered to assist senior citizens with technology.

Work at Infillion

Miles Klass currently serves as an IT Support Technician at Infillion, a position he has held since 2024. In this role, he contributes to managing IT issues and has been involved in creating knowledge-based articles. Prior to this, he worked as an Information Technology Intern at Infillion from 2023 to 2024, where he gained hands-on experience in the IT field. His responsibilities included utilizing the Fresh Service ticketing system to address technical challenges.

Education and Expertise

Miles Klass studied at Hofstra University, where he earned a Master of Business Administration (MBA) in Cybersecurity Management & Policy in 2024. He was recognized as a Dean's Business Scholar and consistently made the Dean's List for three consecutive years. Prior to his MBA, he completed a Bachelor of Business Administration (BBA) in Information Systems from 2020 to 2023. His education has equipped him with skills in Python, data analysis, and project management.

Background

Miles Klass has a diverse background that includes experience in IT support and digital marketing. He worked as a Student Assistant at the Core Skills Lab at the Frank G. Zarb School of Business for four months in 2023. Additionally, he held various internships, including a Marketing Intern position at Elevate in 2022 and a Marketing Project Coordinator role at AdVenture Media Group in 2021. He also co-founded Olami in 2024.

Achievements

Miles Klass has been recognized for his academic excellence at Hofstra University, where he was a Dean's Business Scholar and a consistent member of the Dean's List. He has also contributed to community initiatives, volunteering with Mittler Senior Technology and the Marlene Meyerson Jewish Community Center to assist senior citizens in becoming tech-savvy. His leadership experience includes serving as the President of TAMID Group at Hofstra University, focusing on consulting and finance.

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