Nicholas Black
About Nicholas Black
Nicholas Black serves as the Director of Customer Success at Infillion, a position he has held since 2022. He has a background in sales support and account management, with previous roles at Gimbal, InStadium, and the Cleveland Indians.
Current Role at Infillion
Nicholas Black serves as the Director of Customer Success at Infillion, a position he has held since 2022. In this role, he focuses on enhancing customer satisfaction and driving engagement strategies. His experience in customer relations and support is pivotal in ensuring that clients receive optimal service and support.
Previous Experience at Gimbal
Before joining Infillion, Nicholas Black worked at Gimbal as the Manager of Sales Support & Team Relations from 2020 to 2022. During his tenure in Chicago, Illinois, he was responsible for managing sales support operations and fostering team relations, contributing to the overall effectiveness of the sales team.
Career History in Sales and Marketing
Nicholas Black has a diverse background in sales and marketing. He worked as an Account Executive at the Cleveland Indians from 2013 to 2016, followed by a role at Newbridge Marketing Group as Account Executive for Partnerships from 2016 to 2017. He also served as Manager of Sales Support & Team Relations at InStadium from 2017 to 2020, where he developed skills in sales management and client relations.
Educational Background in Sports Marketing
Nicholas Black studied at Indiana University Bloomington, where he earned a degree in Sports Marketing & Management from 2009 to 2013. This educational foundation has equipped him with the necessary skills and knowledge to excel in his career within the sports and marketing industries.