Aye Myat Mon
About Aye Myat Mon
Aye Myat Mon is a Customer Success Manager at Infobip with extensive experience in sales and technical roles at Ericsson and Mandalay Technology.
Company
Aye Myat Mon is currently employed at Infobip. She serves in the capacity of a Customer Success Manager where she leverages her knowledge and skills to enhance client relationships and business growth.
Title
Aye Myat Mon holds the position of Customer Success Manager at Infobip. Her role encompasses key responsibilities such as managing customer relations, planning and delivering Quarterly Business Reviews, and executing tailored customer strategies for business expansion.
Previous Roles at Ericsson
Prior to her current role, Aye Myat Mon worked at Ericsson as a Domain Sales Manager in Myanmar from 2016 to 2017. Before that, she held the position of Technical Subject Matter Expert (Solution Sales) from 2013 to 2016 at MICT park, Myanmar. These roles involved sales management and providing technical expertise for solutions sales.
Educational Background
Aye Myat Mon earned her Master of Business Administration (MBA) in Business Administration and Management from Webster University, where she studied from 2017 to 2019. She also holds a Bachelor's Degree in Information Technology, which she received from Technological University (Hmawbi) after studying there from 2008 to 2013. Her early education includes a High School diploma from B.E.H.S (Hmawbi), completed between 2002 and 2008.
Skills and Experience
Aye Myat Mon has developed a wide range of skills including strong communication, interpersonal, and presentation abilities, essential for her role as a Customer Success Manager. Her extensive experience in both national and international settings enables her to effectively understand and address customer pain points, transforming them into business opportunities. She is also proficient in planning and preparing Quarterly Business Reviews, executing customer growth strategies, involving in cross-selling and up-selling, and maximizing participation in customer tenders for new services and products.