Beljon L.
About Beljon L.
Beljon L. is the Technical Account Administration Manager at Infobip, with over a decade of experience in the Business Process Outsourcing and CPaaS industries.
Current Title and Role
Beljon L. currently serves as the Technical Account Administration Manager at Infobip. In this role, he manages technical account operations, ensuring efficient and effective administration. His responsibilities include overseeing technical processes, improving account management systems, and handling client relations with a focus on technical solutions.
Career at Infobip
Beljon L. has had a dynamic career at Infobip, holding multiple positions since he joined the company. From 2019 to 2021, he worked as a Technical Account Manager, distinguishing himself through his contributions to customer account management and technical support. Before that, he served as a Core Operations Engineer in Manila for five months in 2019, where he gained invaluable experience in core operations.
Previous Roles at Sutherland
Prior to Infobip, Beljon L. had a significant tenure at Sutherland. He worked as Sr. Professional in Operations - Microsoft Online Services (Office 365, Outlook.com, MSA) from 2017 to 2019, and as an Expert in Operations - Microsoft from 2015 to 2017. His early roles included being a Team Lead in Account Management for Microsoft Windows and Office from 2014 to 2015, and a Sales Consultant in Service Delivery for the Microsoft Store from 2011 to 2014. These roles collectively highlight his extensive experience in managing Microsoft services and products.
Educational Background
Beljon L. holds a Bachelor of Science degree in Information Technology from AMA University. He completed his studies from 2007 to 2012. His education provided a strong foundation in information technology, which has been pivotal throughout his career.
Skillset and Expertise
Beljon L. brings over a decade of expertise in the Business Process Outsourcing (BPO) and Communication Platform as a Service (CPaaS) industries. His skill set includes business intelligence reporting, process excellence management, multi-technical services, and automation development. He is also an expert in A2P/OTT communications platforms. His extensive experience in coaching and management further bolsters his professional profile.