Branimir Vukšić
About Branimir Vukšić
Branimir Vukšić is a Customer Support Manager and Core Support Engineer at Infobip in Zagreb, Croatia.
Company
Branimir Vukšić is currently employed at Infobip, a global leader in omnichannel communication solutions. Infobip assists companies in optimizing their customer engagement by providing services such as messaging, voice, email, and chat. Branimir's role within the company focuses on managing customer support and providing technical solutions for core systems.
Title
Branimir Vukšić holds the title of Customer Support Manager at Infobip, where he also serves as a Core Support Engineer. In these roles, he is responsible for managing customer interactions and addressing technical issues pertaining to core systems. His dual responsibilities reflect his expertise and understanding of both customer service and technical problem-solving.
Education and Expertise
Branimir Vukšić earned his Bachelor's degree from the Faculty of Organization and Informatics, where he studied Business, Management, Marketing, and Related Support Services from 2007 to 2013. This six-year academic journey provided him with a strong foundation in business management and customer support services, contributing to his proficiency in handling complex support tasks and managerial responsibilities at Infobip.
Work Experience
Branimir Vukšić started his career at Infobip in September 2017. With over six years of experience in customer support and core support engineering, he has developed significant expertise in providing technical support and solutions for core systems. His role involves diagnosing and resolving system issues, ensuring seamless operation and efficient customer service. Based in Zagreb, Croatia, Branimir has become an integral part of the Infobip team.