Charlene Sun
About Charlene Sun
Charlene Sun is a Revenue Assurance Specialist at Infobip in Taipei City, Taiwan, with over 8 years of experience in customer service, operations, and revenue assurance.
Current Position at Infobip
Charlene Sun currently works as a Revenue Assurance Specialist at Infobip in Taipei City, Taiwan. She transitioned into this role in 2021 after serving as a Customer Success Manager at the same company.
Previous Experience at Infobip
From 2019 to 2021, Charlene Sun worked as a Customer Success Manager at Infobip in Taipei City, Taiwan. During her two-year tenure, she focused on enhancing customer satisfaction and ensuring successful service delivery.
Role at Worldline Global
Charlene Sun worked at Worldline Global as an Operation Executive from 2017 to 2019 in Taipei City, Taiwan. Her responsibilities included managing operational processes and contributing to the company’s operational efficiency.
Education and Qualifications
Charlene Sun holds a Master's degree in Business Administration, Management, and Operations from the University of East Anglia, which she obtained in 2016. She also completed an exchange program in International Business at Winona State University from 2011 to 2012. She earned her Bachelor's degree in International Business from Tamkang University in 2013.
International Business Background
With a strong foundation in international business, Charlene Sun has accumulated over 8 years of experience in various roles. Her educational background and work experience have equipped her with a comprehensive understanding of customer service, operations, and revenue assurance.